TWI's Document Delivery Service

What is TWI's Document Delivery Service?

It's the supply of loan copies of publications and photocopies of published material on joining-related subjects. TWI's library has a world-leading stock of publications which covers all forms of joining, metallic and non-metallic materials, engineering aspects of joining, NDT, corrosion, QA and health & safety.

Who can use the service?

Loans and photocopies are available to Industrial and Professional Members of TWI. Photocopies are available to Members of the Welding & Joining Society and non-members, but loans of publications are not.

How should I identify what I need?

You can do a search on Weldasearch® , TWI's bibliographic database covering information on welding and joining over the past thirty years. If you are a Member you can also ask the library for help. Details of your requirements for photocopied material should be sent to TWI's library; contact library@twi.co.uk

What happens if what I need is not in TWI's library?

We will do our best to direct you to another library or organisation which may be able to help.

How much does the service cost?

Photocopy charges depend on the number of items requested, your membership status, copyright fees and how quickly you want the copies. TWI's library staff will be pleased to advise on costs. Please note that if you are a non-member your payment is required in advance.

TWI pays the outward postage on loan items. Return postage is the responsibility of the borrower.

How long does it take to receive loans and photocopies?

Loans are usually despatched within two working days. Photocopies are normally sent within three working days, or five working days if a list of more than 20 items is requested. Urgent items may be faxed immediately at extra cost.

Are there restrictions on the supply of photocopies?

Under the provisions of the UK Copyright Act, 1998 and Statutory Instrument 2003 no. 2498, there are restrictions on what can be supplied to you. If your work is strictly for non-commercial research or private study we can provide you with 1 copy of 1 paper from a journal issue or up to 5% of a book. If your work is for commercial purposes these restrictions do not apply but you must pay an additional copyright licence fee for every copy made.

There are sometimes further specific restrictions on supply of documents and you will be informed if there is a reason why an item cannot be supplied.